Effective Date: 01.02.2026
Welcome to luzpos.com. These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Luz&Pos Trading Global (“Company,” “we,” “us,” or “our”). By accessing our website and viewing our wholesale catalogs, you agree to be bound by these Terms.
1. Business Eligibility
This website is a Business-to-Business (B2B) platform. By using this site, you represent that:
You are operating as a legal business entity or a registered sole trader.
You have the legal authority to enter into binding agreements on behalf of your company.
The products purchased are intended for resale, professional use, or distribution.
2. Account Registration and Security
To access wholesale pricing and catalogs, users may be required to register an account.
You are responsible for maintaining the confidentiality of your account credentials.
Any activity performed under your account is your sole responsibility.
We reserve the right to terminate accounts that provide false business information.
3. Product Information and Orders
Catalogs: Our digital catalogs represent our current product range. However, product specifications, materials, and packaging may be updated to improve quality or comply with new regulations.
Order Acceptance: All orders placed through luzpos.com are subject to acceptance by Luz&Pos Trading Global. We reserve the right to limit order quantities or refuse service at our discretion.
Minimum Order Quantity (MOQ): Wholesale orders may be subject to Minimum Order Quantities, which will be specified during the quoting or ordering process.
4. Pricing and Payment
Wholesale Pricing: Prices are confidential and provided only to verified business partners.
Currency and Taxes: Unless stated otherwise, all prices are in [Insert Currency, e.g., USD/EUR/TRY] and exclude VAT, customs duties, and shipping costs.
Payment Terms: Payment must be cleared according to the agreed-upon terms (e.g., Wire Transfer, LC, or Credit Card) before goods are dispatched.
5. Shipping and International Trade (Incoterms)
As an import-export company, our shipping terms are generally based on Incoterms 2020 (e.g., EXW, FOB, or CIF).
The specific Incoterm applicable to your order will be defined in your Proforma Invoice.
Luz&Pos Trading Global is not responsible for delays caused by customs clearance or international shipping carriers once the risk has transferred to the buyer according to the chosen Incoterm.
6. Returns and Defective Goods
In B2B transactions, returns are typically not accepted for “change of mind.”
Claims for damaged or defective goods must be submitted in writing within [Insert Number, e.g., 7] business days of receiving the shipment.
Proof of damage (photos/videos) is required for all claims.
7. Intellectual Property
All content on luzpos.com, including the Luz&Pos trademark, logos, product designs, and software code, is the exclusive property of Luz&Pos Trading Global. Unauthorized use of our brand assets for marketing purposes without written consent is strictly prohibited.
8. Limitation of Liability
Luz&Pos Trading Global shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to access our website. Our maximum liability shall not exceed the total amount paid for the specific order in question.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Turkey, without regard to its conflict of law provisions.